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onAgentStatusChange()

Notifies Vault when an agent's status has changed and sets the AgentStatus.

NameTypeDescription
agentStatus
required
AgentStatusThe user's telephony status.
Allowed values are AgentStatus.AVAILABLE and AgentStatus.OFFLINE.
If not provided, the default is AgentStatus.OFFLINE.
import { omniconnectEvent, AgentStatus} from "./vault-medical-omniconnect-25.1.2-release12649.js";


// Agent status set to OFFLINE
function userStatusChangeToOffline() {
    omniconnectEvent.onAgentStatusChange()
}


// Agent status set to AVAILABLE
function userStatusChangeToAvailable() {
    omniconnectEvent.onLogin(AgentStatus.AVAILABLE)
}